Product Delivery Manager

Become a BR-DGE Builder

Role: Product Delivery Manager:

Our product is only as good as the people behind it, and we are going through an exciting period of growth. As our Product Delivery Manager, you will be an integral part of our product delivery workflow. You will work with our Product Owners on the development and delivery of new products and features, leading the team through structured processes, supporting and mentoring where required, to facilitate the next evolution in our product team.

Location:

Remote or Hybrid; our office is based in central Edinburgh, just a 5-minute walk from Haymarket station, and whilst being local is an advantage it is not essential.

Key Responsibilities:

• Lead the team through product processes – ensuring precision and rigour internal to the product team, and structured work with other teams
• Review business requirements documents, user stories, acceptance criteria and other Product Owner output and provide feedback to ensure high-quality work throughout the team
• Line management of our product owners; providing guidance, coaching, and mentorship to ensure high performance and productivity within the product
• Review, feedback and develop processes within product, working with product colleagues to ensure structure and rigour with high-quality output across both delivery and product strategy
• Work closely with other colleagues to help develop and refine long-term product strategic goals
• Work closely with engineering colleagues to ensure alignment on ways of working and course-correct where appropriate
• Improve visibility of the product roadmap across the business, giving colleagues clear visibility of upcoming work and dependability of communicated dates
• Work to measure and improve predictability across engineering teams, liaising with colleagues across both product and engineering
• Develop and execute strategies to drive merchant satisfaction, retention and
• Foster a customer-centric culture within the Product team, ensuring alignment with our Engineering and Commercial colleagues, emphasising empathy, professionalism, and a commitment to exceeding customer
• Establish and maintain strong relationships with key stakeholders within merchant’s organisations, including executives, project managers, and technical teams.
• Stay up to date with industry trends and best practices in payment orchestration and related technologies to provide strategic guidance to customers and internal

What We’re Looking For

• 5+ years’ experience in product management
• Strong leadership and people management skills
• Excellent communication and presentation skills, with the ability to effectively engage and influence both technical and non-technical stakeholders.
• Customer-centric mindset with a passion for delivering exceptional customer experiences through our product
• Experience in a multi-tasking, high pressure delivery environment
• Able to effectively manage conflicting stakeholder
• Growth mindset, always looking to expand skills and
• Ability to thrive in a fast-paced, dynamic scale-up environment and manage multiple priorities effectively.
• In-depth knowledge of agile process and techniques
• Experience using Jira and Confluence to manage product backlogs and
• Experience in a payments / fintech
• Experience working closely with technical colleagues – API integration experience highly desirable

What we offer:

• Competitive salary (expectations and range can be discussed during initial interview)
• Remote working allowance
• 33 days holiday including public holidays
• Birthday off
• Flexible and remote working
• Family healthcare
• Life insurance
• Employee assistance programme
• A culture that champions rapid career progression
• Investment in your learning and development
• Regular team events & socials